Talk to a groundcover
customer engineer

  • Overview of the groundcover eBPF-based APM platform & plans

  • Q&A about product and any organizational
customization needs

  • 30-minute live technical product demo

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Monitor everything, deploy in minutes.

groundcover works best on desktop.
We’ve sent you a link on how to deploy
when you’re at your computer.

See the platform in action

Book an on-demand demo with a customer engineer

100% visibility all the time.

Cover your entire Kubernetes stack instantly
with no code changes.

Troubleshoot like a pro.

Auto-detect issues across your entire cluster.

Reduce data & growth costs, dramatically.

See it all. Store what matters. Pay Accordingly.

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Support plans tailored to your needs

Learn about groundcover’s different levels of support included in your subscription plan.

Free

Standard

Premium

Start exploring for free
For orgs in need of reliability at scale
Designed for high-compliance,
or regulated environments

On-call availability

Business hours
24x7x365

Response Times

Critical (business critical): < 8 hours
‍High (degraded service): < 12 hours
‍Medium (minor disruption): < 48
‍Low (general issue): < 76 hours
Critical (business critical): < 2 hours
High (degraded service): < 4 hours
Medium (minor disruption): < 12
Low (general issue): < 24hours

Online Documentation

Slack Community

Email Support

Dedicated Slack Channel

Dedicated Support Engineer

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Support Terms →
Free
Start exploring for free
On-call availability
Response Times
Online Documentation
Slack Community
Email Support
Dedicated Slack Channel
Dedicated Support Engineer
Standard
For orgs in need of reliability at scale
On-call availability
Business hours
Response Times
Critical: < 8 hours
High: < 12 hours
Medium: < 48 hours
Low: < 76 hours
Online Documentation
40GB
Slack Community
Email Support
Dedicated Slack Channel
Dedicated Support Engineer
Premium
Designed for high-compliance,
or regulated environments
On-call availability
24x7x365
Response Times
Critical: < 2 hours
High: < 4 hours
Medium: < 12 hours
Low: < 24hours
Online Documentation
Unlimited
Slack Community
Email Support
Dedicated Slack Channel
Dedicated Support Engineer

Join thousands of cloud-native teams who rely on the groundcover APM every day

Join thousands of cloud-native teams
who rely on the groundcover APM every day

What customers say about our support

Shimon E.
DevOps Lead
"Setup was very quick and easy, their support team is great and responsive”
Read the full review
Joe S.
Senior Site Reliability Engineer
“Expert level support 
and always able and willing to help when needed.”
Read the full review
Karmanya S.
Software Development Engineer
“Customer service 
is competent and quick to respond, offering reliable support 
when required.”
Read the full review
Lorenzo V.
CTO
"The support via the Slack channel is outstanding, with the team being highly responsive and patient, consistently providing replies in under an hour.”
Read the full review
Arman T.
Principal Engineer
“The uptime and customer support are great.”
Read the full review

Start monitoring,
everything.

Deploy groundcover on your environment in minutes, or explore it on our data before lighting up your own cluster.

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